eCitizen — Kenya's digital government services platform hosting over 24,000 services for 15 million users, recently removed from instant traffic fine payments over fraud concerns.
… As applications through the eCitizen platform increased over the years, the older system struggled to keep pace, contributing to delays in processing certificates.Murkomen said the new platform increases Kenya's biometric records capacity from two million to 10 million and raises …
… Under the new system, vehicle owners can access, download and verify their logbooks through their personal eCitizen and NTSA Service Portal accounts, eliminating the need for physical collection after registration or transfer of ownership. …
… The organization noted that on June 23, 2026, it signed a service level agreement with eCitizen for the collection of royalties, an event it said was attended and witnessed by KECOBO's Chairperson and Acting Executive Director. …
… One of the biggest changes, he said, has been the integration of the weighbridge system with the government's eCitizen platform.Whenever an overloaded vehicle is detected, the system automatically generates an invoice through eCitizen, eliminating manual billing and reducing oppo …
… Omollo noted that the government's digital transformation agenda under the Bottom-Up Economic Transformation Agenda has accelerated the delivery of public services through digital platforms, highlighting the success of the eCitizen platform, which now hosts more than 24,000 gover …
NAIROBI, Kenya Jul 1 – The National Transport and Safety Authority has clarified that instant traffic fines are not paid through the eCitizen platform, directing motorists to make payments physically at designated Kenya Commercial Bank branches and agents. …
An opinion piece argues that Kenya's creative economy is becoming a core engine of economic growth, with the arts sector strengthened by global shifts toward valuing human creativity and digital skills in the AI age. The author cites the 98th National Kenya Music Festival and notes that Kenya is demonstrating educational synergy between arts and technology, while developed nations still adjust their policies.
An opinion piece argues that Kenya's creative economy is becoming a core engine of economic growth, with the arts sector strengthened by global shifts toward valuing human creativity and digital skills in the AI age. The author cites the 98th National Kenya Music Festival and notes that Kenya is demonstrating educational synergy between arts and technology, while developed nations still adjust their policies.
Kenya's Directorate of Criminal Investigations has launched a Multi-Biometric Identification System that will deliver Certificates of Good Conduct within 24 hours, replacing a process that previously took more than two weeks. Interior Cabinet Secretary Kipchumba Murkomen announced the change during the system's official launch on July 23.
An opinion piece warns that Kenya's push to adopt artificial intelligence in businesses and government may repeat past digital transformation failures, where organisations invest heavily but see limited results, budget overruns, and underutilised software as employees revert to old practices.
The National Transport and Safety Authority has urged motor vehicle owners to collect their physical logbooks from its offices within 6 months, after which uncollected logbooks will be disposed of. This follows NTSA's May 2026 announcement to phase out printed logbooks in favor of e-Logbooks starting June 10, 2026.
Motor vehicle owners have six months to collect printed logbooks from National Transport and Safety Authority offices or face disposal under the agency's records management policy. The notice comes as the government accelerates the transition to a fully digital vehicle registration system.
Kamp Copyright and Related Rights Ltd has denied embezzlement allegations that led to KECOBO's suspension of its operating license on July 1, 2026. KAMP said it was not previously asked to account for the funds in question and learned of the claim only through KECOBO's public notice.
The National Transport and Safety Authority's mandatory annual vehicle inspections for all motor vehicles and motorcycles have triggered public debate, with the government citing road safety benefits while Kenyans question whether the measure is primarily a revenue-raising effort or a corruption opportunity.
More than 8,000 heavy commercial trucks pass through the Mariakani Weighbridge daily, where automated technology including high-speed weigh-in-motion systems has reduced opportunities for corruption and achieved a 98.5 per cent compliance rate, according to operations management at the facility managed by Ebenezer Commercial Works for KeNHA.
The government has reaffirmed its commitment to strengthening Kenya's cybersecurity systems and developing robust governance frameworks for artificial intelligence, citing growing cyber threats as the country's digital economy continues to expand. The Interior PS said Kenya's rapid digital transformation has boosted economic growth and improved public service delivery, but has also heightened exposure to cyber risks.
The National Transport and Safety Authority has clarified that instant traffic fines must be paid physically at designated Kenya Commercial Bank branches and agents, not through the eCitizen platform, to protect motorists from fraud and fake SMS payment demands.
The National Transport and Safety Authority has moved instant traffic fine payments from the eCitizen platform to bank deposits to curb fraud targeting motorists, while eCitizen continues to serve other government services.
Kenya's government has reaffirmed its commitment to strengthening cybersecurity systems and developing governance frameworks for emerging technologies including AI to protect the digital economy. The Principal Secretary for Internal Security noted that while digital transformation has expanded public service access—with eCitizen hosting over 24,000 government services and serving 15 million users—it has also widened Kenya's cyber risk landscape.
Kenya Revenue Authority's online tax filing system experienced intermittent delays and significant traffic surges in the final hours before the June 30 deadline, locking out hundreds of taxpayers unable to submit their 2025 income tax returns. KRA has ruled out extending the deadline.
NTSA Director General Nashon Kondiwa said the authority requires motorists to pay instant traffic fines physically at KCB branches or agents rather than through eCitizen to protect Kenyans from fraud, as digital payment channels like M-Pesa could be exploited by scammers.
The National Transport and Safety Authority has suspended enforcement of new mandatory vehicle inspection rules for private vehicles, directing traffic officers not to demand proof of inspection certificates during road checks until further notice. Vehicle owners are expected to continue booking inspections, but enforcement will begin only once the implementation framework is fully established.
The Kenya Revenue Authority has ruled out any extension of the June 30, 2026 deadline for filing 2025 income tax returns, warning that taxpayers who miss the deadline will face penalties and possible default assessments. KRA has expanded support services through multiple platforms to assist last-minute filers.
The National Transport and Safety Authority has directed owners of motor vehicles older than four years to book annual inspections from July 1 under new Traffic (Motor Vehicle Inspection) Rules. Vehicles that pass will receive inspection stickers and reports; those that fail will get defect reports requiring repairs before re-inspection, though enforcement for private vehicles will not begin immediately.
Cabinet Secretary William Kabogo reported to the Senate Information Commission Technology Committee that of 6,000 government services across Ministries, Departments, Agencies, and County Governments, only 12% are fully digitised and available through end-to-end digital channels; 30% are partially digitised, while 58% continue to rely on manual processes. The average online transaction completion rate was 37%, and less than 10% of approximately 635 million physical government records have been digitised.
Information, Communications and Digital Economy Cabinet Secretary William Kabogo called for a more inclusive continental digital economy that fully accommodates persons with disabilities, stating that an estimated 80 million Africans with disabilities risk being left behind by current technological advancements. Speaking at the Inclusive Africa Conference 2026 in Nairobi, he highlighted Kenya's digital initiatives including the Digital Superhighway programme and efforts to enhance accessibility on the eCitizen platform.
Kenya's Public Benefit Organizations Regulatory Authority has directed all NGOs formerly registered under the repealed NGOs Co-ordination Act of 1990 to update their records under the newly operationalized Public Benefit Organizations Act, 2013 and PBO Regulations, 2026. The transition is automatic and does not require fresh registration, but organizations must submit updated documents including revised constitutions aligned with the PBO Act.
Kenya's National Transport and Safety Authority will replace physical motor vehicle logbooks with an electronic system accessible through the eCitizen platform, launching officially on June 10. The eLogbook aims to reduce fraud, eliminate cartels and bureaucratic delays, and provide instant digital access to vehicle owners.
The Commission on Administrative Justice has intervened to correct errors in a marriage certificate after the Registrar of Marriages partially complied with a complainant's request to update occupation and residence details and update corresponding eCitizen records. The complainant exhausted the Attorney General's office before escalating to the Ombudsman, which launched an inquiry and issued a Notice to Show Cause due to the Registrar's lack of cooperation.