Organization working to link Kenya's health systems for interoperability and implementing the AfyaYangu patient portal as part of digital health transformation.
DHA CEO defends 2% service charge on SHA claims By Citizen Reporter August 11, 2026 12:25 (EAT) Add as a Preferred Source on Google Follow us Follow on Whatsapp Follow on Google Follow on Twitter Audio By Vocalize By Arnold Jan , The Digital Health Agency (DHA) has defended the t …
… "Every shilling received by the Digital Health Agency is public money and is accounted for as public money," he said, adding that the agency's accounts are audited under the Public Finance Management Act and the Public Audit Act before being tabled in Parliament. …
… prescribed under Ministry of Health treatment guidelines, including consultations, diagnosis, laboratory investigations, treatment and prescribed medicines. “To strengthen accountability, SHA will monitor each facility’s medicine-dispensing rate through the Digital Health Agency …
… During a stakeholder forum on Monday, the Ministry of Health, SHA and the Digital Health Agency (DHA) discussed the SHA Provider Portal’s transition to a new digital platform. …
… The downtime has allegedly persisted for about a week, forcing healthcare facilities and the Digital Health Agency (DHA) to revert to manual processes, which, according to health providers, is slowing service delivery and raising concerns over delayed patient care. …
… The downtime has allegedly persisted for about a week, forcing healthcare facilities and the Digital Health Agency (DHA) to revert to manual processes, which, according to health providers, is slowing service delivery and raising concerns over delayed patient care. …
… In a further push to modernise pharmaceutical regulation, the Ministry of Health, the Pharmacy and Poisons Board and the Digital Health Agency will roll out three national digital platforms across the sector from July 1, 2026. …
… ya.Speaking during the ongoing national community systems strengthening knowledge dissemination in Naivasha, experts said reliable data is critical in informing healthcare decisions, shaping policies, and ensuring patients receive timely and quality services.Digital Health Agency …
… President Ruto also announced that Kenya will launch its first national ambulance dispatch centre at the end of July, integrated into the country's digital health infrastructure and powered by the Digital Health Agency. …
The Digital Health Agency is working to link health information systems across Kenya so patient records can be shared between facilities, reducing the need for patients to carry physical medical files. The Health Information Exchange will connect different systems to allow records to move with patients across healthcare facilities.
The Digital Health Agency is working to link health information systems across Kenya so patient records can be shared between facilities, reducing the need for patients to carry physical medical files. The Health Information Exchange will connect different systems to allow records to move with patients across healthcare facilities.
Kenya's healthcare sector is accelerating adoption of digital technologies including artificial intelligence, telemedicine and hospital management systems, driven by the Digital Health Act, 2023 and Ministry of Health initiatives such as the Health Information Exchange and AfyaYangu app.
The Social Health Authority has extended the deadline for healthcare providers to comply with Health Management Information System requirements by one month, to September 30, to give them more time to complete system configuration and other compliance processes under the new digital health framework.
The Social Health Authority has registered over 32 million Kenyans, but only about 5 million are actively contributing, prompting Parliament's Health Committee to call for urgent measures to convert registrations into sustained participation in the Government's Universal Health Coverage reforms.
The High Court has blocked the government from requiring insurance cover from tourists visiting Kenya, ruling that the Ministry of Health's directive contradicted the Ministry of Interior's authority over foreign nationals' entry and that no proper mechanism exists to handle the requirement.
The Pharmacy and Poisons Board says it has strengthened regulation of pharmacy practice and health products as part of reforms to protect patients and support Universal Health Coverage, including licensing of 15,679 pharmaceutical professionals and 11,141 premises, introducing Kenya's first Good Pharmacy Practice Standards, and digitising regulatory services.
Deputy President Kithure Kindiki called for stronger coordination between national and county governments to deliver effective health reforms and Universal Health Coverage, emphasizing that counties manage frontline facilities and that system failures in any component immediately affect patient care.
National Assembly Speaker Moses Wetangula said health reforms initiated by the Kenya Kwanza administration are addressing corruption and access to quality care, with Parliament passing four key health laws in 2023 including the Primary Health Care Act and the Facility Improvement Financing Act.
At the Kenya Health Summit 2026, National Assembly Speaker Moses Wetang'ula pledged Parliament's full support for Government reforms aimed at transforming Kenya's health sector and advancing Universal Health Coverage, emphasising Parliament's critical role through legislation, resource allocation and oversight.
President Ruto has dismissed claims that the government signed a Sh104 billion contract with Safaricom and Apeiro Limited for Social Health Authority technology, saying instead that the government designed a digital system for transparency and pays investors for services rather than purchasing technology outright.
The Digital Health Agency has defended a two per cent service charge deducted from claims processed through the Social Health Authority, saying the fee compensates DHA for digital services provided in processing claims and supports efficiency in healthcare claim processing.
Health Cabinet Secretary Aden Duale has dismissed claims that Ksh.1.2 billion from the Social Health Authority was paid to a private proxy company, stating instead that the charges are lawful, publicly regulated, and paid to a State agency. Duale defended the government's digital health system (Taifa Care) as required by law for implementing Universal Health Coverage.
The Social Health Authority has announced a new reimbursement model that will reduce payments to contracted primary healthcare facilities that fail to dispense prescribed medicines, aiming to ensure patients receive the full range of services covered under the Primary Healthcare Fund. SHA will monitor each facility's medicine-dispensing rate through the Digital Health Agency platform and reimburse based on services delivered.
The Social Health Authority has given healthcare providers three months to integrate with the Health Management Information System, with the SHA CEO warning that non-compliant facilities will face consequences. The move is part of Kenya's digital health transformation aimed at Universal Health Coverage.
Hospitals across Kenya are experiencing service disruptions due to persistent technical glitches in the Social Health Authority system, including delays in One-Time Passwords used to identify patients and authorise treatment. Healthcare facilities have reverted to manual processes, which is slowing service delivery and raising concerns over delayed patient care.
Hospitals across Kenya are experiencing healthcare service disruptions due to technical glitches in the Social Health Authority system, including delays in One-Time Passwords used to identify patients and authorise treatment. The downtime has persisted for about a week, forcing facilities to revert to manual processes, which health providers say is slowing service delivery and raising concerns over delayed patient care.
Kenya is working to achieve WHO Maturity Level 3 (ML3) status in pharmaceutical regulation by December this year, which the Ministry of Health says would strengthen oversight of medical products, boost local manufacturing, and improve access to safe and effective medicines. Attaining ML3 status would place Kenya among a select group of African nations with stable and well-functioning regulatory systems.
Experts speaking at a national community systems strengthening event in Naivasha say digital technologies and data-driven systems are critical to improving healthcare delivery and achieving Universal Health Coverage in Kenya. The Digital Health Agency is implementing the Afyangu patient portal, which allows Kenyans to register, access health information, make SHIF contributions, and obtain services across health facilities.
President Ruto has announced a Ksh.600 million support package for St John Ambulance Kenya, including a one-acre parcel of land in Upper Hill, Ksh.500 million in construction funding, 15 new ambulances, and an annual budgetary allocation of Ksh.100 million beginning the next financial year.
Justice Patricia Mande Nyaudi ordered the immediate suspension of Rology Medical Kenya Limited's operations until it complies with Kenya's digital health and data protection laws. The court directed the government and health regulators to revoke any approvals the company holds for handling patients' digital health records.