… It also said it had issued public notices, guidance and sensitisation materials through its website, social media platforms, Huduma Centres and virtual sessions. …
… The transport authority said it had undertaken public awareness and sensitisation initiatives through its website, social media platforms, Huduma Centres and virtual engagements. …
… However, the Commission assured the public that ongoing voter registration at its 290 constituency offices, Huduma Centres and the Customer Experience Centre at Anniversary Towers in Nairobi has not been affected and continues as scheduled. …
… NTSA advised members of the public seeking clarification or assistance to visit its official website, Huduma Centres, NTSA offices or use the Authority’s verified social media platforms and support channels. …
… rengthens the tax system, and helps the Government finance essential public services that benefit all Kenyans," KRA said.To ease last-minute filing, the Authority has expanded support services through the iTax platform, WhatsApp assistance, eCitizen, USSD services, Huduma Centres …
… Imbunya has expanded government services offered at Huduma Centres from 53 to 93, operationalized 13 new centres and initiated construction of five more, including facilities in Shaviringa and Ikolomani.She further revealed that the government will establish National Cohesion and …
… Subscribe to our newsletter“Clients are encouraged to visit NTSA offices and Huduma Centres for assistance and clarification on any logbook-related matters,” the authority said.The authority's offices across the country operate from Monday to Friday between 8 a.m. …
Kenya's High Court has issued a conservatory order requiring the National Transport and Safety Authority to continue recognising physical motor vehicle logbooks pending the hearing of a petition challenging the rollout of electronic motor vehicle registration certificates (e-Logbook). Petitioners raised concerns about lack of public participation, data protection, cybersecurity, and digital exclusion.
Kenya's High Court has issued a conservatory order requiring the National Transport and Safety Authority to continue recognising physical motor vehicle logbooks pending the hearing of a petition challenging the rollout of electronic motor vehicle registration certificates (e-Logbook). Petitioners raised concerns about lack of public participation, data protection, cybersecurity, and digital exclusion.
The High Court has directed the National Transport and Safety Authority (NTSA) to continue recognising existing physical motor vehicle logbooks as valid documents pending the hearing of a petition challenging the implementation of the electronic motor vehicle registration certificate (e-Logbook).
Public Service Cabinet Secretary Geoffrey Ruku said the Government is implementing reforms aimed at delivering efficient, effective, and citizen-centred services in line with Articles 10 and 232 of the Constitution, guided by national values and principles of governance requiring accountability, transparency, integrity, and professional ethics.
Public Service Cabinet Secretary Geoffrey Ruku announced far-reaching public service reforms aimed at delivering efficient, effective, and citizen-centred services, guided by Articles 10 and 232 of the Constitution and principles of accountability, transparency, and integrity. Ruku said the Government will conduct weekly public engagement forums through digital platforms to strengthen citizen participation and feedback on service delivery.
The Independent Electoral and Boundaries Commission clarified that its voter register remains intact after many Kenyans reported receiving "Search results not found" messages when checking their voter details online. The Commission attributed the temporary unavailability of its online voter verification portal to a routine upgrade of its ICT systems aimed at improving reliability, security and performance.
The National Transport and Safety Authority has clarified that motorists and transport operators will not face penalties over newly introduced vehicle inspection requirements, stating that enforcement of rules on reflectorized stop arms, telematic systems for school and commercial vehicles, and mandatory inspections for private vehicles has not yet commenced.
The Kenya Revenue Authority has ruled out any extension of the June 30, 2026 deadline for filing 2025 income tax returns, warning that taxpayers who miss the deadline will face penalties and possible default assessments. KRA has expanded support services through multiple platforms to assist last-minute filers.
Public Service Principal Secretary Dr. Jane Kere Imbunya has completed her first 100 days in office, implementing reforms to improve service delivery and accountability. Key achievements include stabilizing the government payroll system (averting approximately Sh6.2 billion in wastage), securing Sh1.5 billion in scholarships for public servants through international partnerships, and establishing AI laboratories and training modules at the Kenya School of Government.
The National Transport and Safety Authority has announced that printed logbooks uncollected after six months will be disposed of under a new records management policy. Motor vehicle owners who have not picked up their logbooks from NTSA offices risk losing the documents and facing difficulties accessing services requiring proof of vehicle ownership.
Kenya's public services have implemented reforms like e-Citizen and Huduma Centres to improve accessibility, but frustration persists due to gaps between stated intentions and actual citizen experience. The article argues that while many governments are improving service delivery, the public sector continues to lag behind private sector standards for speed and responsiveness.
The Independent Electoral and Boundaries Commission registered 2,345,476 voters between March 30 and April 28, falling short of its 2.5 million target by 154,524 voters. IEBC Chairperson Erastus Ethekon attributed the shortfall to budget constraints, security challenges faced by staff in some regions, and difficulties reaching remote and historically marginalised communities.
Youth turned up in large numbers at voter registration centres across the country on the final day of the IEBC's Enhanced Continuous Voter Registration exercise, with last-minute rushes in areas like Kahawa West and Garissa Township Constituency.
The Independent Electoral and Boundaries Commission has registered 1,876,274 new voters since March 30, achieving 75 per cent of its 2.5 million target for the enhanced continuous voter registration exercise, which ends Tuesday. Nairobi leads with over 209,000 registrations, while Lamu recorded the lowest turnout at 8,345.
The Independent Electoral and Boundaries Commission has registered 1,876,274 new voters in just under a month, with 505,344 added in the past week alone as the Enhanced Continuous Voter Registration exercise approaches its April 28 closure. Nairobi County leads registrations with 209,965 new voters, followed by Kiambu and Nakuru.